Legal
Policies and your rights
Everything that governs a purchase from My Store, written to be read rather than skipped. Your statutory rights as a consumer sit above all of it and are never reduced by anything here.
Last updated 6 October 2026
- 01
Terms of Sale
Who you are buying from, how a contract is formed, prices and VAT, payment, delivery, liability and governing law.
- 02
Privacy Policy
What personal data we hold, why we are allowed to use it, who we share it with, how long we keep it and the rights you have over it.
- 03
Cookie Policy
Every cookie this store sets, what it does, how long it lasts, and how to change what you allow.
- 04
Returns & Refunds
Your 14-day right to change your mind, what to do if something is faulty, who pays postage and when your money comes back.
- 05
Shipping & Delivery
Where we deliver, what it costs, how long it takes, and what happens if a parcel is delayed or lost.
Who you are buying from
The seller behind every order placed on this site. Write to us at any time — messages reach a person.
Contact us- Trading name
- My Store
- Registered name
- [registered company name]
- Company number
- [company registration number]
- VAT number
- [VAT registration number, if registered]
- Trading address
- [registered trading address]
- [contact email address]