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Questions, answered
Anything we have not covered here, we are happy to answer directly.
Write to usOur pieces are cut relaxed, so most people take their usual size rather than sizing up. If you are between sizes, the smaller one keeps the line closer to the body and the larger one gives a softer drape. Write to us with your measurements and we will tell you honestly which we would send.
Every piece is offered in four finishes — Essential, Signature, Studio and Atelier. They differ in the weight and grade of the cloth and in the level of hand-finishing, which is what the price reflects. The cut and the fit are identical across all four.
Linen prefers a cool, gentle wash and air drying; it softens every time. Wool is better brushed than washed, and rested on a broad hanger between wears. There is a fuller guide in our Journal.
Orders are packed and shipped from the UK. Delivery options, timings and costs are confirmed at checkout and set out in full on our Shipping page.
Yes. If a piece is not right, it can be returned unworn and in its original condition. The current return window and the steps to follow are set out on our Refund Policy page.
Checkout accepts the major debit and credit cards, with payment handled by our secure payment provider. Your card details never reach us directly.
Prices are shown in pounds sterling and we ship from the UK. Available destinations are listed at checkout — if yours does not appear, send us a message and we will tell you whether we can arrange it.
Through the contact page. Messages reach a person rather than a queue, and we answer every one.